Start your return: Email your order details to info@the1percent.co.uk within 7 days of delivery. Once we accept your return, you’ll have another 7 days to post it back to us. Please note, that returns sent after this period will be returned to you as they fall outside our returns window.

Shipping your return: Use your preferred carrier to send back the return and make sure to obtain proof of postage.

Return costs: The sender is responsible for the cost of the return shipping.

Return options: Returns are eligible for exchange or store credit only

Start your return: Email your order details to info@the1percent.co.uk within 7 days of delivery. Once we accept your return, you’ll have another 7 days to post it back to us. Please note, that returns sent after this period will be returned to you as they fall outside our returns window.

Shipping your return: Use your preferred carrier to send back the return and make sure to obtain proof of postage.

Return costs: The sender is responsible for the cost of the return shipping.

Return options: Returns are eligible for exchange or store credit only.

Exchange shipping: Buyer covers the cost of exchange postage.

Once an order is placed, it cannot be cancelled

Start your return: Email your order details to info@the1percent.co.uk within 7 days of delivery. Once we accept your return, you’ll have another 7 days to post it back to us. After we inspect the item, we will contact you to arrange a replacement.

Shipping your return: Use your preferred carrier to send back the return and make sure to obtain proof of postage. If the item is deemed faulty, we will refund the postage cost.

Return options: Returns are eligible for exchange or store credit only.

Up to 10 working days from the date of receipt.

Please contact info@the1percent.co.uk with any questions regarding your order.

All marketing and PR requests should be sent to social@the1percent.co.uk.